Feedback from users on a software product to improve its quality in engineering applications
[ 1 ] Instytut Automatyki i Inżynierii Informatycznej, Wydział Elektryczny, Politechnika Poznańska | [ 2 ] Instytut Konstrukcji Budowlanych, Wydział Budownictwa i Inżynierii Środowiska, Politechnika Poznańska | [ P ] employee
2006
paper
english
EN Users’ involvement in a software process is one of strategies for achieving an improvement of software quality. The described research is referred to the software system applied in civil engineering. The continual feedback from users makes possible to learn the user’s point of view and to improve a product just according to her/his notes and expectations. The applied method based on a questionnaire survey has been presented — the layout of questionnaires is the original solution. Four iterations of the collaborative development, including software quality assessment, took place. The level of users’ satisfaction from a product is currently better than that at the beginning.
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