The efficiency of integrators of a metallurgic products distribution network
2012
artykuł naukowy
angielski
- distribution networks
- integrator
- CSI
- metallurgic products
EN Specialization of enterprises in distribution networks realizing processes connected with adaptation of product to specific customer requirements, causes a growing complexity of manufacturing and logistic processes. That is why it is essential for selected enterprises to take over risks associated with co-ordination of processes in so complex systems. The study presented in the article concerns the integrator model in the distribution network which is a prevailing model in the metallurgic products distribution sector. The efficiency of the integrator was examined by means of the the customer satisfaction index (CSI).
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