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Chapter

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Title

The reporting system as a feedback tool to improve the process of entering data to the IT system

Authors

[ 1 ] Instytut Zarządzania i Systemów Informacyjnych, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee

Scientific discipline (Law 2.0)

[6.6] Management and quality studies

Year of publication

2020

Chapter type

chapter in monograph / paper

Publication language

english

Keywords
EN
  • reporting system
  • feedback
  • process of entering data
  • communication
  • improving organization
Abstract

EN A subject of the paper is the reporting system that monitors the correctness of data in the IT production management system. The reporting system is also a feedback tool which helps to improve the process of entering data into the IT system. The IT system administrator created reports on the erroneous data to monitor the completeness and correctness of the data in the system. The research provided with the knowledge about quality of communication between company departments involved in the entering data process. The aim of the paper is to show the reporting system as a feedback tool, which is also a part of process of improving data entering into the IT system. The presented reporting system illustrates not only a data set for IT system users, but also provides a useful feedback about errors and lack of data in the IT system, improving this way the process of entering data and internal communication process as well.

Pages (from - to)

155 - 164

DOI

10.1007/978-3-030-20145-6_15

URL

https://link.springer.com/chapter/10.1007/978-3-030-20145-6_15

Book

Advances in Social and Occupational Ergonomics : Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics, July 24-28, 2019, Washington D.C., USA

Presented on

AHFE 2019 International Conference on Social and Occupational Ergonomics, 24-28.07.2019, Washington, United States

Ministry points / chapter

20

Ministry points / chapter (humanities, social sciences and theology)

20

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