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Chapter


Title

Customer satisfaction survey of rail passenger services

Authors

[ 1 ] Katedra Zarządzania i Inżynierii Produkcji, Wydział Budowy Maszyn i Zarządzania, Politechnika Poznańska | [ P ] employee

Year of publication

2016

Chapter type

paper

Publication language

english

Pages (from - to)

1047 - 1061

Book

19th QMOD Proceedings : International Conference on Quality and Service Sciences

Presented on

19th QMOD-ICQSS International Conference on Quality and Service Sciences, 21-23.09.2016, Rome, Italy

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