A study of raters agreement in quality inspection with the participation of hearing disabled employees
[ 1 ] Katedra Zarządzania i Inżynierii Produkcji, Wydział Budowy Maszyn i Zarządzania, Politechnika Poznańska | [ P ] employee | [ D ] phd student
2018
chapter in monograph / paper
english
- quality control
- sensory inspection
- hearing disability
- measurement system analysis (MSA)
- AC1 coefficient
EN This paper presents results of a study of the level of agreement of assessments and decisions made by quality controllers in a sensory inspection. The study subjects included persons with hearing disability. The study was conducted in an automotive manufacturing company. The employees with hearing loss perform product quality inspection which includes, among other things, visual inspection of the goods. The measurement system analysis (MSA) procedure for attributes, with the use of Gwet’s AC1 coefficient, was applied to estimate the level of agreement of decisions made by the raters. The study results show that the quality of work performed by employees with hearing disability is at least as good as that of able-bodied employees. Based on the knowledge possessed by the authors, this approach to the problem is characterized by novelty.
881 - 888
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WoS (15)