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Chapter

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Title

Diagram process as a tool to improve communication process inside a company – case study

Authors

[ 1 ] Katedra Zarządzania i Systemów Informatycznych, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee

Scientific discipline (Law 2.0)

[6.6] Management and quality studies

Year of publication

2018

Chapter type

chapter in monograph / paper

Publication language

english

Keywords
EN
  • communication process
  • communicate
  • process diagram
  • block diagram
Abstract

EN A subject of the paper is a process diagram of data input to IT system, as a tool to improve communication process inside company. Observational research as well as reports of errors and missing data created for administrator of IT production management system, were carried out under real conditions of company of producing machine parts. These research provided with the knowledge about quality of communication between various organizational units (departments) within the company and between the IT system users as well. Presented diagram, with clearly defined steps, specifies method of filling up the IT system with technological, planning, manufacturing, purchasing, subcontracting and controlling data, improving this way internal communication process.

Pages (from - to)

110 - 120

DOI

10.1007/978-3-319-60828-0_12

URL

https://link.springer.com/chapter/10.1007/978-3-319-60828-0_12

Book

Advances in Social & Occupational Ergonomics Proceedings of the AHFE 2017 International Conference on Social & Occupational Ergonomics, July 17-21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA

Presented on

AHFE 2017 International Conference on Social & Occupational Ergonomics, 17-21.07.2017, Los Angeles, United States

Ministry points / chapter

20

Ministry points / chapter (humanities, social sciences and theology)

20

Publication indexed in

WoS (15)

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