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Chapter

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Title

Improvement of quality ability of customer service process

Authors

[ 1 ] Katedra Ergonomii i Inżynierii Jakości, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee

Year of publication

2011

Chapter type

chapter in monograph

Publication language

english

Pages (from - to)

79 - 97

Book

Quality Product Improvement

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