2021

chapter in monograph / paper

english

EN The aim of this paper is to identify the extent to which it is substantiated to use QFD analysis in recognizing the expectations of city users and supporting decisions regarding the implementation of the needs identified in this way. Cities exist for people, meeting their diverse needs. City managers need information on what these needs are and what they relate to. While carrying out their work, they developed methods of collecting this data. It seems, however, that the process of reflecting the expectations of users in the possibilities of urban development does not always run smoothly. This substantiates the use of the QFD method in the analysis of expectations and possible ways of achieving them. The publication were inspired by the work on the project to implement the QFD method in an enterprise WPiP in Poznań that uses advanced computer technologies to design, implement, control and improve sustainable functioning solutions for individual buildings and groups of buildings.

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10.1007/978-3-030-80094-9_13

https://link.springer.com/chapter/10.1007/978-3-030-80094-9_13

Advances in Creativity, Innovation, Entrepreneurship and Communication of Design. Proceedings of the AHFE 2021 Virtual Conferences on Creativity, Innovation and Entrepreneurship, and Human Factors in Communication of Design, July 25-29, 2021, USA

AHFE 2021 Virtual Conferences on Creativity, Innovation and Entrepreneurship, and Human Factors in Communication of Design, July 25-29, 2021, USA, 25-29.07.2021, USA, USA

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