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Analysis of Problems Faced by the Deaf While Using Public Transport in a Big City


[ 1 ] Instytut Transportu, Wydział Inżynierii Lądowej i Transportu, Politechnika Poznańska | [ 2 ] Politechnika Poznańska | [ P ] employee | [ S ] student

Scientific discipline (Law 2.0)

[2.7] Civil engineering and transport

Year of publication


Published in

Transport Problems

Journal year: 2022 | Journal volume: vol. 17 | Journal number: no. 3

Article type

scientific article

Publication language


  • the deaf
  • means of public transport
  • infrastructure
  • survey

EN The article presents aspects connected with the identification of the main problems of the deaf and the hard of hearing when they use public transport and the related infrastructure in Poland. For the purpose of the analysis, a survey was conducted among 71 deaf and hard of hearing persons who live in large conurbations and use public transport daily. The survey included questions concerning to what extent the public transport and infrastructure are adapted to the needs of the hard of hearing. The participants evaluated the system of passenger information and indicated problems they come across most frequently in public transport vehicles and at stops. The problems were related to two primary issues: difficulties communicating directly with the drivers or when paying the fare in the ticket window and problems hearing and understanding voice messages played in vehicles and at train/bus stations.

Pages (from - to)

137 - 147




License type

CC BY (attribution alone)

Open Access Mode

open journal

Open Access Text Version

final published version

Full text of article

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Ministry points / journal


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