The Role of Human Motivation in Quality Inspection of Production Processes
[ 1 ] Katedra Zarządzania i Inżynierii Produkcji, Wydział Budowy Maszyn i Zarządzania, Politechnika Poznańska | [ 2 ] Wydział Budowy Maszyn i Zarządzania, Politechnika Poznańska | [ P ] employee
2016
paper
english
- motivation
- quality control
- effectiveness
- production process
EN Despite fast technological progress, machine-oriented production solutions and more demanding customer needs still human presence in production is evident, important and needed. In quality inspection human uses own senses when deciding about products quality. Decisive step is then the most complex part of inspection with regard to big number of product attributes, variable attributes and often limited possibility to measure product characteristics. Attribute inspection is much more difficult than control based on measurements and figures. Effectiveness of attribute inspection is always lower than based on measurements due to risk of human mistake during inspection. It can appear two types of failures during inspection: defects overlooking, improper classification. Human is unreliable part of inspection. One of key factors influencing on inspection performance is motivation. Motivation types differs people. With regard to that fact it is stated that human motives investigation needs to be carried out already on personnel selection phase.
10.06.2016
569 - 579