Title
Evaluation of the Quality of Work of the Health and Safety Service Using the Servqual Method - a Case Study in Polish Company
Authors
[ 1 ] Katedra Ergonomii i Inżynierii Jakości, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee
Year of publication
2016
Chapter type
paper
Publication language
english
Keywords
EN
- evaluation of the quality of services
- servqual
- health and safety service
- quality gap
Pages (from - to)
96 - 98
Publication indexed in
WoS (15)
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