Title
Increasing customer satisfaction through the application of the 8D methodology
Authors
[ 1 ] Katedra Ergonomii i Inżynierii Jakości, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee
Year of publication
2015
Chapter type
paper
Publication language
english
Keywords
EN
- 8d methodology
- customer complaints
- problem solving
- quality improvement
Pages (from - to)
488 - 495
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