Title
Customer satisfaction in the automotive industry
Authors
[ 1 ] Katedra Ergonomii i Inżynierii Jakości, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee
Year of publication
2016
Published in
Article type
scientific article
Publication language
english
Keywords
EN
- quality management system
- apqp
- advanced product quality planning
- ppap
- production part approval process
- fmea
- failure modes and effect analysis
- 8d methodology
Pages (from - to)
44 - 57
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