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Managerial Perception of Risk in an Organization in a Post-COVID-19 Work Environment


[ 1 ] Instytut Inżynierii Bezpieczeństwa i Jakości, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee

Scientific discipline (Law 2.0)

[6.6] Management and quality studies

Year of publication


Published in

International Journal of Environmental Research and Public Health

Journal year: 2022 | Journal volume: vol. 19 | Journal number: iss. 22

Article type

scientific article

Publication language


  • risk perception
  • risk management
  • occupational health
  • COVID-19
  • crisis management
  • business continuity management
  • organizational resilience
  • operational risk

EN The COVID-19 pandemic drew the attention of all industries and organizations to the importance of comprehensive preparation for various types of crises and disruptions. Without proper risk management for crisis situations, it is impossible to talk about organizational resilience, maintaining organizational continuity, or ensuring the company’s ability to protect workers’ lives and health in a crisis. While the COVID-19 pandemic is rapidly reshaping the work environment, significant challenges related to risk management are emerging. The purpose of this research paper is to examine the impact of a pandemic on the risk perception in an organization by managers of all three levels (strategic, operational, and line level) and to examine the impact of broadly understood risk management on organizational performance. For the examination of operational risk perception, empirical research was conducted in Polish enterprises. The methodology of the survey is based on a questionnaire of operational risk and risk management perception in a post-COVID-19 work environment. According to the survey results, risk management was generally perceived as better than the level of operational risk, compared to the period before the pandemic. Therefore, a substantial improvement in risk management during the crisis allowed the surveyed organizations to cope with the pandemic, and even slightly enhance their performance. Organizations have been able to achieve their goals mainly by slightly reducing risk appetite and lowering the tolerable risk level threshold. Even so, organizations have improved their ability to adapt and seize opportunities.

Date of online publication


Pages (from - to)

14978-1 - 14978-18





Article number: 14978

License type

CC BY (attribution alone)

Open Access Mode

open journal

Open Access Text Version

final published version

Release date


Date of Open Access to the publication

at the time of publication

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