Use of quality management tools to identify ergonomic non-conformities in human activities
[ 1 ] Instytut Inżynierii Bezpieczeństwa i Jakości, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee
2020
chapter in monograph / paper
english
- quality management tools
- human activities
- work environment
- ergonomics
EN In order to operate properly, manufacturing enterprises find it increasingly critical to create a proper production environment. To that end, focus is placed on worker health and safety along with other environmental factors that boost efficiency. Organizations need to take measures to ensure that their tasks are performed optimally and that their employees enjoy comfort and well-being. Due to the nature of such requirements and measures, enterprises are compelled to make use of ergonomic criteria [1,2,3] to select the scope of their response, employ tools to identify issues, analyse any issues discovered and make improvements. The process requires the use of quality management tools associated with quality engineering. This article defines the options for using traditional as well as new quality management tools. It identifies the need to employ such tools and the potential benefits they can bring, including those applicable to broadly-defined ergonomics of the workplace.
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