Title
Systematic improvement of customer satisfaction for passengers with special mobility needs
Authors
[ 1 ] Katedra Zarządzania i Inżynierii Produkcji, Wydział Budowy Maszyn i Zarządzania, Politechnika Poznańska | [ P ] employee
Year of publication
2015
Chapter type
paper
Publication language
english
Keywords
EN
- continuous improvement
- service quality
- travel assistance
Pages (from - to)
375 - 387
DOI
Book
System created by Poznań University of Technology
and Poznan Supercomputing and Networking Center
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