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Chapter

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Title

Synergy in shaping shopping experience in the omnichannel concept

Authors

[ 1 ] Instytut Logistyki, Wydział Inżynierii Zarządzania, Politechnika Poznańska | [ P ] employee

Scientific discipline (Law 2.0)

[6.6] Management and quality studies

Year of publication

2020

Chapter type

chapter in monograph / paper

Publication language

english

Keywords
EN
  • omnichannel
  • multichannel
  • synergy
  • customer service channels
  • e-commerce
Pages (from - to)

14730 - 14745

Book

Proceedings of the 35th International Business Information Management Association Conference (IBIMA), 1-2 April 2020 Seville, Spain. Education Excellence and Innovation Management : a 2025 Vision to Sustain Economic Development during Global Challenges

Presented on

35th International Business Information Management Association Conference, 1-2.04.2020, Seville, Spain

Ministry points / chapter

5

Ministry points / chapter (humanities, social sciences and theology)

5

Ministry points / conference (CORE)

70

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